{"id":3,"date":"2026-08-13T19:18:11","date_gmt":"2026-08-13T19:18:11","guid":{"rendered":"https:\/\/stepinwebmedia.com\/magazine-cms\/?page_id=3"},"modified":"2026-09-27T16:40:36","modified_gmt":"2026-09-27T16:40:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/stepinwebmedia.com\/magazine-cms\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.9&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.5em&#8221; link_text_color=&#8221;gcid-9b16ad75-65d9-4994-815e-f0f261e604a8&#8243; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;40px&#8221; header_2_font_size=&#8221;36px&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-9b16ad75-65d9-4994-815e-f0f261e604a8%22:%91%22link_text_color%22%93}&#8221; locked=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Our Privacy Policy Explained<\/h2>\n<p>MHPES is committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information. We are bound by the Australian Privacy Principles contained in the Privacy Act.<\/p>\n<p>By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.<\/p>\n<p>Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.<\/p>\n<p>Further specific details in relation to how we handle the personal information of individuals located in certain jurisdictions outside of Australia are set out at the end of this Privacy Policy.<\/p>\n<h3>Type of personal information collected<\/h3>\n<p>We may collect the following types of personal information:<\/p>\n<ul>\n<li> Name, address, telephone and email contact details <\/li>\n<li> Gender, or date of birth; <\/li>\n<li> Credit card information; <\/li>\n<li> Yur device ID, &#8211; driver\u2019s licences; <\/li>\n<li> Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those<br \/>\nproducts and services and respond to your enquiries;  <\/li>\n<li> Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;  <\/li>\n<li> Information you provide to us through customer surveys; or <\/li>\n<li> Any other personal information that may be required in order to facilitate your dealings with us. <\/li>\n<\/ul>\n<h3>How personal information is collected<\/h3>\n<p>We may collect personal information directly from you, your representative or a third party. While personal information is usually collected directly from you or another individual, in certain circumstances we may also obtain your personal information through third parties We may collect these types of personal information either directly from you, or from third parties. And we may collect this information when you:<\/p>\n<ul>\n<li> Log and register information on our website <\/li>\n<li> Communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites; <\/li>\n<li> Site usage; interact with our sites, services, content and advertising; <\/li>\n<li> Information form cookies and other technologies <\/li>\n<\/ul>\n<h2>Why we collect personal information.<\/h2>\n<h3>We collect personal information for the following reasons<\/h3>\n<ul>\n<li>to enable you to access and use our website or goods and services, or to attend an event we conduct;<\/li>\n<li> to operate, protect, improve and optimise our website, services, products, events, business and our users\u2019 and clients\u2019 experience, such as to perform analytics, conduct research and for advertising and marketing;<\/li>\n<li> to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;<\/li>\n<li> to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our<br \/>\nbusiness partners that we think you may find interesting;<\/li>\n<li> to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;<\/li>\n<li> to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and<\/li>\n<\/ul>\n<p>We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive<\/p>\n<p>MHPES uses cookies to collect information around abandoned shopping carts. Once you have registered the cart is considered abandoned, an email or SMS message will be sent as a reminder if you have signed up to receive these notices.<\/p>\n<h3>Personal information for marketing?<\/h3>\n<p>We and\/or our carefully selected business partners may send you direct marketing communications and information about our services and products. This may take the form of emails, SMS (text messages), mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You opt-out of receiving marketing materials by unsubscribing from the marketing optionCommentHighlight Note that no mobile information will be shared with third parties\/affiliates for<br \/>\nmarketing\/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent for any business partners; this information will not be shared with any third parties other than where required by law. <strong>To whom do we disclose your personal information?<\/strong><\/p>\n<p>We may disclose personal information for the purposes described in this privacy policy to:<\/p>\n<ul>\n<li>our employees and related bodies corporate;<\/li>\n<li>our clients to the extent you attend an event we conduct on their behalf or engage with a product or service we manage on their behalf;<\/li>\n<li>third party suppliers and service providers (including providers for the operation of our websites and\/or our business or in connection with providing our products and services to you);<\/li>\n<li>professional advisers, dealers and agents;<\/li>\n<li>academics and other third parties who we engage to perform analysis on our products and services for the purposes of improving those products and services;<\/li>\n<li>payment systems operators (eg merchants receiving card payments);<\/li>\n<li>our existing or potential agents, business partners or partners;<\/li>\n<li>our sponsors or promoters of any competition that we conduct via our services;<\/li>\n<li>anyone to whom our assets or businesses (or any part of them) are transferred;<\/li>\n<li>specific third parties authorised by you to receive information held by us; and\/or<\/li>\n<li>other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.<\/li>\n<\/ul>\n<h3>Deidentifying Data<\/h3>\n<p>You agree that we may compile and deidentify data that we hold (including personal information), and may use such deidentified data for any purpose. We will comply with OAIC Guidelines in connection with any deidentification.<\/p>\n<h3>Using our website and cookies<\/h3>\n<p>We may collect personal information about you when you use and access our website.<\/p>\n<p>While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.<\/p>\n<p>We may also use \u2018cookies\u2019 or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devicesCommentHighlight and\/or browsing sessions. You can disable cookies through your internet browser but our<br \/>\nwebsites may not work as intended for you if you do so.<\/p>\n<p>We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.<\/p>\n<h3>Security<\/h3>\n<p>We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we only allow access to personal information on a need-to-know basis and we secure all physical files. However, we cannot guarantee the security of your personal information.<\/p>\n<h3>Use of artificial intelligence<\/h3>\n<p>a. We may use artificial intelligence (AI) tools, including Microsoft 365 Copilot, to help us with administration, operations and delivering services. If these tools use personal information, they do so only under our instructions and in line with this policy.<\/p>\n<p>b. Sometimes AI tools may process personal information outside Australia. If this happens, we may treat it as sharing information overseas. Before we do this, we take reasonable steps to make sure the overseas provider protects the information in a way that is consistent with the Australian Privacy Principles. This includes having agreements in place with providers. We remain responsible under the Privacy Act for how your information is handled.<\/p>\n<p>c. We do not permit our AI providers to use your personal information to train their AI models, for advertising, or for their own commercial purpose<\/p>\n<h3>How we transfer, store and protect your information<\/h3>\n<p>4.1 Will your personal information be transferred overseas?<\/p>\n<p>a. Our technology infrastructure primarily uses cloud infrastructure or servers located within Australia. However, some of the platforms and services we use (including certain Microsoft services and artificial intelligence tools) may store or process your personal information on infrastructure located overseas.<\/p>\n<p> b. We may transfer your personal information to platforms and services located in a country and jurisdiction that does not have the same data protection laws as Australia. Before we do this, we take reasonable steps to make sure the overseas provider protects your information in line with the Australian Privacy Principles. This includes having agreements in place that require them to handle your information to a standard consistent with Australian privacy law. We remain responsible under the Privacy Act for how overseas providers handle your information.<\/p>\n<h3>4.2 How do we store your personal information?<\/h3>\n<p>a. We take all reasonable steps to ensure that your personal information is securely stored and protected. These steps include password protection for accessing our electronic IT systems, securing paper files in locked cabinets and physical access restrictions to buildings where information is held. In addition, access to your personal information is restricted to those properly authorised to have access. Scope workers must only access and use personal information for a valid work purpose.<\/p>\n<p>b. We store your personal information for as long as it is needed for the purposes for which it was collected and to comply with our legal requirements. Retention periods vary depending on the type of record and the legal obligations that apply (for example, under the National Disability Insurance Scheme, employment law, and the Health Records Act 2001 (Vic) for health records). When personal information is no longer required for any lawful purpose, we<br \/>\naim to securely destroy or de-identify it.<\/p>\n<p>c. We take reasonable steps to:<\/p>\n<p><u;><\/p>\n<li>ensure that the personal information we collect, use and disclose is accurate, up to date, complete and (in the case of use and disclosure) relevant,<\/li>\n<li> protect the personal information we hold from misuse, interference and loss and from unauthorised access, modification or disclosure, and<\/li>\n<li> destroy or permanently de-identify personal information that is no longer needed for any purpose permitted by the Australian Privacy Principles, subject to other legal obligations and retention requirements applicable to us. <\/li>\n<\/ul>\n<p>d. We take reasonable steps to protect your personal information, but no system is completely risk-free. We cannot guarantee that unauthorised access will never happen.<\/p>\n<p>e. If a data breach affects information we hold, we will follow our Data Breach Response Procedure. If the breach is serious enough to be an \u201celigible data breach\u201d under the Privacy Act, we will contact you, explain what happened and take steps to reduce any impact on you.5. Accessing and correcting your personal information<\/p>\n<p>a. You can request access to and correction of the personal information we hold about you by contacting us (details in section 6 below).<\/p>\n<p>b. We may ask an individual to verify their identity before giving access to the personal information or correcting it.<\/p>\n<p>c. We do not typically charge you for access to your personal information.<\/p>\n<p>d. Generally (but subject to our legal obligations), we will provide you with access to your personal information, or take reasonable steps to correct the information, within a reasonable time and in the manner requested by you. However, there may be some circumstances when this is not possible, including where:<\/p>\n<ul>\n<li> we no longer hold or use the information,<\/li>\n<li> providing access would have an unreasonable impact on the privacy of others,<\/li>\n<li> the request is frivolous or vexatious,<\/li>\n<li> providing access would be unlawful, or<\/li>\n<li> for any other permitted reason set out in Australian legislation that is applicable to us.<\/li>\n<\/ul>\n<p>e. If we do not provide you with access to all of your personal information, we will tell you the reason why we have not done so.<\/p>\n<h3>Making a complaint<\/h3>\n<p>If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and\/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.<\/p>\n<h3>Contact Us<\/h3>\n<p> For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set by using the contact from<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Privacy Policy Explained MHPES is committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information. We are bound by the Australian Privacy Principles contained in the Privacy Act. By providing personal information to us, you consent to our collection, use and disclosure of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/stepinwebmedia.com\/magazine-cms.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Comments<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:paragraph -->\r\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Media<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:paragraph -->\r\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:paragraph -->\r\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:paragraph -->\r\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:paragraph -->\r\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:paragraph -->\r\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\r\n<!-- \/wp:heading -->\r\n<!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\r\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3196,"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/pages\/3\/revisions\/3196"}],"wp:attachment":[{"href":"https:\/\/stepinwebmedia.com\/magazine-cms\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}